When would you rather find the rocks in your business – now, when you have the time and resources to adjust course, or later, when you don't?

Which would you rather have working for you – a dog or a cat?

To see how these concepts played out in our project for this client, please visit Improving Operations Efficiency and Consistency by Standardizing Key Processes.

Have you ever thought about what constitutes a "system" – and what to do when one or more pieces of a system break?

Have you ever wondered why certain things are done a particular way in one company, yet not another?

In a specialized world, are generalists still needed? Or are they needed more than ever?

We've been taught that greed is bad. If being greedy helped you solve a problem more quickly, would you consider that bad – or good?

To see how these concepts played out in our project for this client, please visit Increasing Customer Satisfaction by Improving Sales Order vs. Inventory Allocations.

How closely do Activities correlate with Results? What factors might affect a correlation between the two?

When you come across a bug in an application, what's your reaction? Annoyance? Satisfaction? Something else?

Many service providers will refer to the companies and persons they serve as "clients" instead of "customers." What's the difference? Does it make a difference?

When you hire a consultant or other specialist and the deliverable is an intangible, how do you “see” what’s invisible?