|Learn the purpose behind the chart and the Blackberry.
The Sales Success Handbook: 20 Lessons to Open and Close Sales Now
by Linda Richardson
Key takeaway tip – 20 lessons about better communication – plus some subtle, but important, tips for achieving this. The lessons I found particularly valuable were (and, yes, the strikethrough text is part of the lesson title):
- Ask questions off the cuff Develop a questioning strategy.
- Focus on the questions you ask Focus on how skillfully you ask questions.
- Tell about your products Position your message.
- Trust your instincts Validate the opportunity.