Todd's Results

Lite Accountability is Not Avoidance

 August 2013

Todd's Results 2013
Learn the purpose behind the chart and the BlackBerry.

 

In August (the second month of Todd's Results Lite), I began to reallocate my time and reprioritize my tasks to better focus on developing new business while also serving clients myself.  When we met to review my August results, my Accountability Partners quickly agreed I rose to the challenge of rebalancing time and tasks, while continuing towards 2013's goal of "Creating Value for Everyone."

We then moved on to some tough questions one Accountability Partner raised about a periodic internal assessment:

•   What value do we get from this assessment?

•   What can we do to elicit better feedback and improve the survey's consistency?

•   What specific actions do folks want to see to improve ratings?

•   How can we better interpret the results, and use them to take action?

Because I have had similar questions about our Quarterly Performance Plan and Review process, we folded this into our discussion, agreed on next steps, and assigned responsibility for each step.

Lesson learned?  Going to a "lite" format does NOT mean avoiding substantive issues.  Keep in mind - the processes we discussed in our meeting, as well as "Todd's Results Lite" itself, were developed because my Accountability Partners and I challenged the process and value of some long-standing practices.  Everything "new" eventually becomes "habitual," becoming "fair game" to be challenged and changed. 

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About Todd's Results

This monthly series is Todd's continuing journey of "Intentional Reality" through the process of personal accountability. What's at stake? Todd's BlackBerry.

Check back each month to find out if Todd met his accountability goals or if he had to give up his BlackBerry.

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Todd Herman Associates

336.297.4200

620 Green Valley Road
Suite 104
Greensboro, NC 27408
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About Todd Herman Associates

Todd Herman Associates is a business technology consulting firm focused on non-routine technology issues such as replacing QuickBooks, getting two systems to "talk" to each other, shrinking process cycle time, and taming large volumes of data.