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| Learn the purpose behind the chart and the Blackberry. |
Ah-Ha! Moment – "Employment relationships are transactional by nature. If you want to get the work done very well and very fast on favorable terms, you have to be very good at negotiating all the terms – schedule, location, resources, and compensation. ... In fact, if you are going to get good at negotiating with employees, the first thing you have to consider is what is not negotiable. ... You have to be very clear with your employees and remind them on a regular basis: 'Okay. Here's the deal. For coming in to work on time, for not leaving early, and for getting a lot of work done very well all day long without causing any problems, you get paid. And you get to keep working here!"
– Bruce Tulgan, It's Okay to Be the Boss, pages 160 and 161.
