|Learn the purpose behind the chart and the Blackberry.|
Ah-Ha! Moment – In 2011, "Creating Value for Everyone" – including Clients, Prospects, Firm Members, and Referral Sources – has been my theme. A key word in the theme is "Creating." So much of what we do for our clients and ourselves is truly creative, and all creative activities involve some risk. Will it work? Even if it works, will someone like it? The great majority of times, our creativity, ideas, and effort do indeed turn an idea into reality – and it feels GREAT! But occasionally, things don't work out as we had hoped. Despite our best efforts, we discovered in December that a significant internal project into which we invested a great amount of time and creativity would not bring the results we thought, and this was a big disappointment.
The lesson learned? I can't change the past. I can, however, learn the lesson and quickly move on, wiser for the experience.