June 2011
 |
| Learn the purpose behind the chart and the Blackberry. |
Ah-Ha! Moment – In late May, we began rolling out the third – and final – software component required to perform a new service line. This rollout came in the nick of time!
In early June, our personnel had just completed all the work they could using the first two software components, and they needed this third piece to begin the final phase of our first major project. After troubleshooting a few inevitable hiccups, our personnel quickly began tearing into their tasks, working hard to meet a very tight July 14 deadline!
This project is very important to our firm, for its...
- return on our investment ...
- validation of a new service line's viability, and ...
- proof that our people-process-technology trifecta makes these services efficiently repeatable!
As Col. Hannibal Smith says in The A-Team, "I love it when a plan comes together!"
The lesson learned? It's only when a plan successfully comes together that value can be created for everyone involved!
