February 2009

Todd's Results Chart and BlackBerry - 2009
Learn the purpose behind the chart and the Blackberry.

 

Ah-Ha! Moment – In late 2008, I came across a wonderful little "business fable" book called Formula 2+2: The Simple Solution for Successful Coaching. Its bottom line premise – to develop your people, you need to provide timely, focused, and specific feedback, and to follow-up on this feedback. Furthermore, so as not to overwhelm your folks, you need to give balanced feedback – both compliments and suggestions, and only give 1 or 2 of each at a time.

In February 2009, I conducted my first 2+2 meeting with a staff member. While she and I both understood the premise and process, the book was right – the first few times, such meetings will be awkward. Nonetheless, we both see the benefit of the 2+2 approach, and will both work through the awkwardness in future meetings.

Todd

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