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| Learn the purpose behind the chart and the Blackberry. |
Ah-Ha! Moment – In December 2008, my Accountability Partners and I attended a workshop, where we heard the following quote from one of my favorite authors, John C. Maxwell – "People are your only appreciable assets." I had never really looked at People that way – of course, People need to be maintained and developed, but unlike other "assets" of an organization (including Process and Technology), People's value to an organization increases with their experience. This insight on People helped me shape the overall theme and specific areas for 2009 because, more than in years past, People will need particular attention to keep morale up and maintain focus on controlling what each individual can control – themselves.
