The New Normal
|Learn the purpose behind the chart and the Blackberry.|
Ah-Ha! Moment — In January, things changed. Not just little changes. Pretty good-sized changes. Changes continuing the trend I call "The New Normal" which began for us last year.
These changes caused me to shift client priorities and staff assignments several times. And the good thing? I was calm and proactive about all these changes — qualities essential to deliver on the 2011 theme of "Creating Value for Everyone." I can't create value for anyone, if I'm stuck in worrying or inaction.
Being calm, decisive, and proactive as I plan appropriate responses to changed conditions and then implement these as best I can — doing this is all I (or anyone) can do. I can only control me, so I have to trust myself and trust the outcome of my actions. And it was a good lesson for me to see that some situations, especially those I considered not "right" or not "fair," just naturally resolved themselves after I took what actions I could!