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Our Services

Our business? Helping good companies get better. Our services? Delivering the right mix of information technology usage and business process improvement to help people perform better. Our value to you? We bring a unique blend of skills to deliver results — quickly. Why us? For over 20 years, we've successfully tackled special projects for executives and managers, getting the results they needed while letting them run the business.

Business Systems

Business Systems GraphicComputer hardware and software are the unsung heroes of your business. The quality of your business systems technology is a key factor in the success of your day-to-day operations — internal and customer communications, business transactions and accounts, data security, commerce, and other business applications. You may be faced with "build versus buy" decisions. You may be asking if your aging system should be replaced or customized. Perhaps there are benefits in integrating systems that currently work independently. Is it time to take your business "on the road" and go mobile? We fill these needs.

Business Process Improvement

Business Process Improvement GraphicBusiness processes are the most intangible assets your company owns — and incredibly important, because they give your business its distinctiveness. We study, improve, and manage business processes to help you extract their full business value. Generating too much rework in your billing department? Processing customer inquiries costing too much? Taking too long to generate a quote? These are all problems in your business processes. We'll help you do them better, cheaper, and faster.

Data Analysis & Business Intelligence

Data Analysis & Business Intelligence GraphicData analysis and business intelligence truly answer the question "why is information technology important?" Only with information technology can large volumes of data be analyzed to reduce inventory, resolve receivables collection problems, and identify revenue enhancement and expense reduction opportunities. We use data analysis and business intelligence tools to leverage our experience and business knowledge, and turn raw data into information to help you make better decisions.

Business results boil down to effectively aligning people, process, and technology. The better the alignment, the better the results. We use technology and improve processes to help improve your top line, your bottom line, and everything in between.

Call Us for a No-Obligation Consultation

Think your business could be running better? You're probably right — we'll help you figure out where to begin.

Improving processes and using technology to help people deliver more results. That's what we do.

Call 336.297.4200 or click here to contact us online.

Examples of Our Projects

  • Improving Construction Estimating Processes
    Designed and managed development of a custom estimating program for this construction-related company, improving consistency and accuracy among job estimators, automating calculations, and permitting collaboration on project estimates.
  • Unifying Applications for Call Center
    Developed and deployed a call center application to incorporate several standalone applications, dramatically improving staff productivity, and providing managers improved tools to manage workload and monitor employee effectiveness.
  • System Selection
    Reviewed the major processes and multiple systems for this distributor and installer of electronic products, defining requirements for a new business system and identifying candidate systems to meet an aggressive implementation goal.