|Learn the purpose behind the chart and the Blackberry.|
Ah-Ha! Moment — In January, things changed. Not just little changes. Pretty good-sized changes. Changes continuing the trend I call "The New Normal" which began for us last year.
These changes caused me to shift client priorities and staff assignments several times. And the good thing? I was calm and proactive about all these changes — qualities essential to deliver on the 2011 theme of "Creating Value for Everyone." I can't create value for anyone, if I'm stuck in worrying or inaction.
Being calm, decisive, and proactive as I plan appropriate responses to changed conditions and then implement these as best I can — doing this is all I (or anyone) can do. I can only control me, so I have to trust myself and trust the outcome of my actions. And it was a good lesson for me to see that some situations, especially those I considered not "right" or not "fair," just naturally resolved themselves after I took what actions I could!
Is your local site facing a tight leash from corporate? Find out why that might be costing you sales and how you can overcome it.
Check back each month to find out if Todd met his accountability goals or if he had to give up his BlackBerry.
Todd's Results: Most Viewed
Todd's Results: By Year
Delivering Value to Everyone (2012)
Creating Value for Everyone (2011)
Adding Value to the People (2010)
Working on the People (2009)
Leading Our Team (2008)
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