Business Resource Center

Todd Herman Associates e-Update Newsletters

Listed by Date

• 2008, 2007, 2006, 2005

Open Topics

• September 2008: The Lever
• June 2008: I Wish I Had These Books 25 Years Ago — Annual Book Review Issue
• April 2008: "The Value of the Unanswered Question" — A Business Fable
• All Open Topic Newsletters

Case Studies

• July 2008: Putting the Customer First — A Case Study: Improving Customer Satisfaction with Electronic Billing Statements
• March 2008: K.I.S.S. - A Case Study: Developing a Fast and Simple Call Logging and Tracking System
• All Case Study Newsletters with Analysis and Commentary

Quarterly Reports

• August 2008: Without a Doubt
• May 2008: Framing Your Thinking
• February 2008: The ROI of Doing Nothing
• All Quarterly Reports with Business Technology Projects Summary

Business Resources Spotlight

Personal Accountability & Todd's Results

Todd Herman's Series on Personal Accountability — Intentional Reality

• Part 1 — What Is Personal Accountability?
• Part 2 — What Do People, Process, and Technology Have To Do With Personal Accountability?
• Part 3 — Reflections on a Year of Personal Accountability
• Todd's Results

Featured Case Study

Workflow Automation Redefines Product Development
Our client's customers praised the quality of the product, but the same customers also told the company that their competitors were creating new products more quickly than the client...
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Todd Herman Associates News

Todd Herman Associates extends enterprise productivity with BlackBerry

As members of the BlackBerry Solutions Provider Alliance Program, Todd Herman Associates develops mobile productivity solutions to accomplish strategic objectives...
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