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Business Resource Center

Todd Herman has been writing about business for more than 20 years. In June 2005 we launched the first e-mail edition of our newsletter — the e-Update — which has been delivered to inboxes every month since then. This free newsletter shows real world examples of how we've helped good companies get better. Get Todd's straight talk on improving your people, your processes, your technology — and, on occasion, yourself.

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Our Latest e-Update Newsletter

  • Avoiding MEGO — July 2010
    MEGO (My Eyes Glaze Over)...we've all experienced it. See how Todd gives you just enough "behind the scenes" technical details to tell the story while avoiding MEGO.

Newsletter Archives

  • Case Studies
    Practical examples of how we have helped companies with specific business challenges.
  • Quarterly Reports
    Periodic updates on projects we have completed and projects in our queue.
  • Open Topics
    Commentary and analysis about a variety of business and community issues.
  • Newsletters by Date
    A chronological list of our business newsletters.

Special Series & Published Articles

Helpful Business Links for Business Leaders & Entrepreneurs

Call Us for a No-Obligation Consultation

Think your business could be running better? You're probably right — we'll help you figure out where to begin.

Improving processes and using technology to help people deliver more results. That's what we do.

Call 336.297.4200 or click here to contact us online.

Business Case Studies

Overhauling Job Quoting with Process Standardization and New Technology

  • This company's outside sales representatives did not have a way to access current pricing, contract pricing, pricing history, item details, or inventory availability when they met with customers or prospects. They could not quickly respond to questions, putting them at a competitive disadvantage.
  • Find out how a custom mobile quoting system increased efficiency and improved customer service.

Read more case studies »